Replacement & Protection

Optional replacement extras

Milo & Mini supplies covered replacements and pays standard U.S. replacement shipping. These are one-time optional services, not subscriptions.

30-Day Accidental Breakage Replacement — $10

Covers one replacement of one covered product accidentally broken within 30 days after its delivery. Choose the product to cover when adding it to your cart. Contact support@milomini.com with your order number and photos of the breakage. Stop using a damaged product. Cosmetic wear, used-up consumables, deliberate damage and loss are not accidental-breakage claims. One replacement per purchased plan; the replacement does not restart the plan.

Shipping Protection — $5

Covers one replacement of the covered purchase if its parcel is stolen after the carrier confirms delivery to the correct address. Contact support@milomini.com with your order number and the tracking details so we can verify the delivery and loss. One replacement per purchased plan. A replacement shipment is not a new plan.

What remains free

You do not need either extra to report an item that arrives damaged, defective, wrong, missing or undelivered. Our existing Return and Refund Policy and rights required by applicable law apply whether or not you buy protection. Neither service is a change-of-mind return or money-back offer. Sales remain final for change of mind, except where required by law.

Prices and removal

The price shown is per plan for the associated product purchase, not per item in a multi-item set. A breakage plan replaces at most one physical product, including when the covered purchase is a bundle. The extras are selected by default on product pages; uncheck either before adding to cart, or remove its separate cart line before checkout. Selected extras and their prices appear in the purchase total and cart. Any available discount and tax are shown at checkout.